Privacy Policy


Your privacy is important to us. To better protect your privacy, we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. All capitalized terms not defined in this Privacy Policy shall have the meanings assigned to them in the Terms and Conditions for use of the Web Site, located at

The Information We Collect

The type of personally identifiable information that HEAT collects includes:  name,  address, e-mail address, company name, and may also include information about your EVT achievements.

The Web Site also allows you to submit information about other people. For example, you might submit a person's mailing and e-mail address to enroll them in a HEAT seminar, training conference/session. We also may collect certain non-personally identifiable information when you visit the Web Site, such as the type of browser you are using, the type of operating system you are using, and the domain name of your Internet service provider.

How We Use the Information

We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We sometimes use this information to communicate with you, such as to notify you when we make changes to our subscriber agreements, to fulfill an online order for HEAT products, or to contact you about issues regarding your membership.

We use the information that you provide about others to enable us to send them the relevant information which you have requested for them.

If you choose to submit User Content for publication, we may publish your name and other information you have provided to us.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our products, programs and services and to enable us to provide a more tailored interface for individual Users.

We may disclose any User's personally identifiable information in response to a law enforcement agency's request or legal process, for example, in response to a court order or a subpoena.

Agents and contractors of HEAT who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for HEAT. HEAT members and non-members who have access to personally identifiable information of members and other individuals through the use of the HEAT website are also required to protect this information in a manner that is consistent with this Privacy Notice, and are required to use such information strictly for business related purposes.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice or as otherwise permitted by law. Please see section 5 of the Terms & Conditions.

HEAT choses not to disclose personally identifiable information to other companies and/or organizations, but instead allows them to reach members through the use of the Web page. Those companies and/or organizations who participate with HEAT in training are allowed to have access to this information as needed for certificates and registrations. Those companies and/or organizations have their own privacy practices/policies and are not covered by this privacy notice.

Finally, HEAT will not use or transfer personally identifiable information provided to us in ways unrelated to the ones described above.

Collection of Information by Third-Party Sites and Sponsors

The Web Site may contain links to other sites whose information practices may be different from ours. Users should consult the other sites' privacy notices as HEAT has no control over information that is submitted to, or collected by, these third parties.

The HEAT sites covered by this Privacy Notice sometimes may offer content which is co-branded with third parties (the "Co-Branded Content"). By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to use the Co-Branded Content. HEAT has no control over third party use of this information.

HEAT may use a reputable third party to present or serve the advertisements that you may see at its Web pages. Our privacy policy does not cover any use of information that a third-party ad server may have collected from you.


To enhance your experience with our site, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by registering on one of our sites.

We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

Effective Date and Amendments

This Privacy Policy is effective as of April 22, 2011. HEAT reserves the right to amend this Privacy Policy at any time for any reason. Amendments to the policy will be posted to this site.

How to Contact Us

If you have any questions or concerns about this policy or its implementation you may contact us at .

Approved by HEAT Board June 9, 2011